About Us

ABOUT THE STORE

Hercules Store was established in New Zealand in 2009. Since then we have serviced over 40,000 customers throughout New Zealand. Today, Hercules Store is one of the most popular department stores online in New Zealand. We're sure you'll agree with our 40,000+ strong customer base that Hercules Store is the perfect place to find smart bargains and save!

 

 

Branch Address &  Contact Numbers:

 

 

 

Nationwide Free Phone:

0800 810910

Wellington:   13 Aglionby Street, Lower Hutt

04 5699715

Auckland:     20F Sylvia Park Road, Mt Wellington

09 5731458

Christchurch:   17 Barbour Street, Waltham

03 3746381

 

 

Opening Hours:

Monday to Friday: 9am-5pm

 

Saturday: 10am-3pm

 

Sunday: Closed

 

Public Holidays: Closed

 

 

 

What do we sell?
 
Hercules Instant Shelters:
 
Hercules has grown to become one of New Zealand largest and most respected suppliers of pop up gazebos, instant shelters, mini marquees, banners, flags etc.

Our product range is unrivalled when it comes to quality, reliability and value for money.
 
Over this time we have supplied many well-known, high profile organizations with pop up gazebos including Fisher&Paykels, City Councils, NZ Navy, The Salvation Army, Mai FM, Plunket and Ambulance as well as many individuals from independent businesses to large corporate organizations across a range of industry sectors.
 
Hercules prides itself on having the highest quality manufactured products, supported by great customer service, print and fast delivery. We work closely with our own manufacturing facility which allows us to monitor and control the quality of all materials and components used in the construction of our product range, ensuring complete customer satisfaction.
 
We stock six grades of frame strength to suit all uses and budgets. Plain, unprinted marquees are available in various colors and sizes for next working day delivery and can be supplied with or without walls.
 
Our gazebos are quick and easy to set-up and transport. All come with a manufacturer’s warranty of up to eight years and are 100% waterproof, UV stable and flame retardant. All gazebo parts are replaceable, with spare parts readily available from stock for next working day delivery.

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STORE POLICIES

 

Warranty:

 

Hercules Gazebo provides from 3  to 10 years manufacturer defect warranty.

 

Warranty Does Not Cover:

 

Normal wear & tear.

Damage from using goods for a purpose for which they were not designed.

Damage from neglect or careless storage.

Damage from having unauthorised repairs carried out.

 

Refund Policy:

 

Refunds will only be offered on items that arrive Dead on Arrival, are damaged in transit or are defective AND we are unable to repair the item or provide a replacement of equal or greater functionality.

Original postage charges are non-refundable.

All items must be returned to us for full assessment BEFORE refund will be issued.

 

Payment:

 

Please do the payment within 3 working days after the auction finished, otherwise the item will be relisted. GST invoice will be supplied on request.

We accept:

Internet Banking

Bank Deposit

Pay Now (Credit Card)

Cash/Eftpos /Credit card (for pick up or phone order)

 

Shipping:

 

All courier and transport delivery generally take 1-2 working days to north island, 2-3 working days to sourth island. However delays may occur The tracking details email will automatic send to customers after the goods has been dispatched.

Shipping include Courier/transport cost and handle.