Guide to Ordering a Printing Item

We take pride in our quality, reliability, and customer satisfaction. Our in-house design team provides a free artwork mock-up service, delivering visuals within 24 hours* of your inquiry. The process of ordering and receiving your printed items is straightforward and seamless, ensuring a smooth experience from start to finish and your complete satisfaction. Overall, there are 5 simple steps—please see below.

How it Works

1. QUOTE

You've supplied the printing artwork and sent an inquiry for a quote.

2.MOCK-UP

Our in-house designer will create the best mock-up based on your requirements. If there are any issues with the artwork you provided, we will do our best to fix them and send it to you for approval.

2.ORDER

You are happy with the quote and the mock-up, and you have paid at least a 50% deposit to place the order.

3. PRODUCE

Your order is being processed, with a turnaround time of about 2–4 weeks. Let us know if you have a deadline, and we'll see if we can speed it up.

4. DELIVER

Your order is carefully packed, and you’ll be notified when it's ready for pickup or delivery. Orders are shipped only after full payment is received.

Artwork Requirement

For your artwork to be produced accurately and efficiently, please ensure that you follow the requirements below.

Logo Format
Please supply your logo and artwork in high-resolution vector format, we accept the following files, .ai (Adobe Illustrator), .eps (Encapsulated PostScript) or PDF (as long as the vector graphic is saved in PDF).

Colour Format
Please provide all artwork and logos in CMYK colour format (Cyan, Magenta, Yellow and Key–Black). This is the preferred format for colour printing, and should not be confused with RGB (Red, Green, Blue), which is how screens display digital colour. When colour matching please refer to printed CMYK or Pantone colour books, as RGB screen colours cannot always be reproduced when printing.

Artwork not supplied to our requirements will likely render an unsatisfactory result or delay your order. If you are unsure about the artwork you have, please check with us beforehand to ensure there are no complications with your order.

If artwork cannot be used to produce what has been ordered, we will advise you of this and request how you would like to proceed.

Pop Up Gazebo Custom Printing : Tips on Where to Position Your Artwork

Many customers ask for logos and information to be printed in different positions on our gazebos.

While designs may look great on paper, it’s important to consider how you’ll be using the printed gazebo and where the most visible print areas will be for your brand.

The canopy printing is an excellent feature for drawing attention from a distance, and the valance area is often the first place people look, even before the canopy triangle. The canopy is designed to fit tightly over the frames of all our gazebos, ensuring proper water runoff. Due to the natural curvature, the bottom third of the canopy isn’t the most visible, so we always aim to position the focus of your design in the top two-thirds of the canopy triangle.

When using walls, particularly the inside back wall, be mindful that if there’s a printed table placed in front, parts of your logo might get covered.

We always recommend positioning your branding at eye level for better visibility, making it the most prominent area when people walk into the gazebo.

While a fully customised gazebo with double-sided walls looks fantastic, if you’re often exhibiting with the back or sides against a wall or another gazebo, printing those areas may not be necessary. We offer a variety of printing options and can customise your gazebo to suit your specific needs.